24x7x365 UK Support Staff
All of our support staff are UK based at our offices in the South of England, this includes Technical Support, Accounts and Sales. We're around 24/7/365 to help and our staff are experts in all aspects of hosting and are ready and willing no matter your problem.
As part of our super support philosophy we proactivly monitor all of our systems, this enables us to offer our 'three nines' uptime guarantee. Our support staff are in our Network Operations Centre 24 hours a day monitoring our network and servers to ensure they remain online and in top performance conditions.